At The Go2, we take client privacy and confidentiality seriously and we will only use your personal information to provide the services that you have requested from us.

Our Privacy Policy contains important information about what personal information we collect; what we do with that information; who we may share it with and why; and your choices and rights when it comes to the personal information you have given us.

What Personal Data Will We Collect From You?

During the course of providing you with our consultant services, we will ask you to provide us with information relating to your brief to us and the information we can provide. Your Personal Data may include:

- Title, names, contact details, addresses

How We Will Use Your Personal Data

When we speak with you about your requirements, we do so on the basis that both parties are entering a contract for the supply of services.

We have the right to use Your Personal Data:

• In the course of initial discussions with you or when the contract between us has come to an end, provided it is in our legitimate business interests to do so, and your rights are not affected.

• To provide you with the information, products and services that you have requested from us.

• To complete any transaction you are undertaking with us.

• To manage and operate your personal plan with us.

How We Use Certain Parts of Your Personal Data

Where you ask us to assist you with for example education or connecting you with other people and businesses. We will share details with you but will also pass your contact details with suppliers or contacts with your permission and never do this without both parties agreeing.

How do we Collect Your Personal Data?

We will collect and record Your Personal Data:

Directly from you - both verbally and in writing, including email.

What Happens to Your Personal Data When it is Disclosed to us?

In the course of handling Your Personal Data, we will:

Record and store Your Personal Data in our paper files, mobile devices and on our computer systems. This information can only be accessed by employees and consultants within The Go2.

Sharing Your Personal Data

From time to time Your Personal Data will be shared with:

In each case, your Personal Data will only be shared for the purpose of providing you with service providers that we know and work with but always with your consent. Please note that this sharing of Your Personal Data does not entitle such third parties to send you marketing or promotional messages.

Security and Retention of Your Personal Data

Your privacy is important to us and we will keep Your Personal Data secure in accordance with our legal responsibilities. We will take all reasonable steps to safeguard Your Personal Data against it being accessed unlawfully or maliciously by a third party.

We also expect you to take reasonable steps to safeguard your own privacy when transferring information to us, such as not sending confidential information over unprotected email, ensuring email attachments are password protected or encrypted and only using secure methods of postage when original documentation is being sent to us.

Your Personal Data will be retained by us either electronically or in paper format for a minimum of six years, or in instances whereby we have legal right to such information, such as to meet the requirements of our regulatory body, we will retain records indefinitely.

Your Rights in Relation to Your Personal Data

You can:

• Request copies of Your Personal Data that is under our control. 

• Ask us to further explain how we use Your Personal Data. 

• Ask us to correct, delete or require us to restrict or stop using Your Personal Data (details as to the extent to which we can do this will be provided at the time of any such request).

• Ask us to send an electronic copy of Your Personal Data to another organisation should you wish. 

• Change the basis of any consent you may have provided to enable us to market to you in the future (including withdrawing any consent in its entirety).

How to Make Contact With Our Firm in Relation to the Use of Your Personal Data

If you have any questions or comments about this document or wish to make contact in order to exercise any of your rights set out within it please contact: The Go2, PO Box 78755, London, SW10 1EW

If we feel we have a legal right not to deal with your request, or to action, it in different way to how you have requested, we will inform you of this at the time. You should also make contact with us as soon as possible on you becoming aware of any unauthorised disclosure of Your Personal Data, so that we may investigate and fulfil our own regulatory obligations.

If you have any concerns or complaints as to how we have handled Your Personal Data you may lodge a complaint with the UK’s data protection regulator, the ICO, who can be contacted through their website at https://ico.org.uk/global/contact-us/ or by writing to Information Commissioner’s Office, Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF.